Terms of Service
_Last updated: 2026-05-02_
Welcome to DNA Air Duct Cleaning. These Terms of Service outline the rules and regulations for using our services. By accessing or using our services, you agree to these terms.
1. Acceptance of Terms
By scheduling a service with DNA Air Duct Cleaning, you accept these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all customers within our service areas, including Dallas, Highland Park, Mesquite, Richardson, and Balch Springs.
2. Services Description
DNA Air Duct Cleaning provides professional cleaning services for air ducts and HVAC systems. Our trained technicians use industry-standard equipment and techniques to ensure your home's air quality is improved and your HVAC system is functioning efficiently. Specific service details, including pricing, are available at the time of booking.
3. User Responsibilities
Customers must ensure that the service area is accessible and free from hazards. Please secure pets and inform us of any specific conditions in your home that might affect service delivery.
4. Scheduling & Cancellation
We offer flexible scheduling to suit your needs. Cancellations or rescheduling require at least 24-hour notice. Failing to provide adequate notice may result in a cancellation fee equivalent to 50% of the scheduled service cost.
5. Payment Terms
Payments are due upon completion of services unless otherwise agreed upon in writing. We accept various payment methods, as outlined at the time of booking. Late payments may incur additional charges.
6. Warranties & Guarantees
DNA Air Duct Cleaning guarantees the quality of our service. If you are not satisfied, please contact us within 48 hours to address any issues. Our aim is to ensure your complete satisfaction and improve the air quality in your home.
7. Limitation of Liability
DNA Air Duct Cleaning is not liable for any damage beyond the scope of our cleaning services. Our maximum liability is limited to the total amount paid for the service. We are not responsible for pre-existing conditions or items beyond our control.
8. Indemnification
You agree to indemnify and hold harmless DNA Air Duct Cleaning, its employees, and affiliates from any claims, losses, or damages arising out of your use of the service or breach of these terms.
9. Dispute Resolution
Any disputes arising under these terms will be governed by the laws of the State of Texas. Disputes will be resolved through negotiation or, if necessary, through the courts located in Dallas, TX.
10. Intellectual Property
All content, trademarks, and other intellectual property associated with DNA Air Duct Cleaning are the property of DNA Air Duct Cleaning. Unauthorized use is prohibited.
11. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be communicated via our website or through direct communication. Continued use of the service constitutes acceptance of the modified terms.
12. Contact
For questions or concerns regarding these Terms of Service, please contact DNA Air Duct Cleaning at our official website or via phone. Our team is committed to providing a transparent and trustworthy service experience in Dallas and surrounding areas.
Thank you for choosing DNA Air Duct Cleaning. We appreciate your business and are here to enhance your home's air quality efficiently and effectively.