Privacy Policy of DNA Air Duct Cleaning
_Last updated: 2026-05-02_
Welcome to the Privacy Policy of DNA Air Duct Cleaning, your trusted air duct and HVAC cleaning service provider in Dallas, TX. Protecting your personal information is our priority. This document outlines how we handle your data in compliance with GDPR and CCPA regulations.
Information We Collect
We collect a variety of information to provide and improve our services:
- Personal Information: Includes your name, address, email, and phone number when you book a service.
- Service Details: Information about your service requests and preferences.
- Usage Data: We collect information on how our website is accessed and used, including IP addresses, browser types, and pages visited.
- Cookies and Tracking Technologies: To personalize your experience and analyze site traffic.
How We Use It
DNA Air Duct Cleaning uses your information to:
- Provide and manage our services in Dallas and surrounding areas.
- Communicate with you regarding appointments, services, and promotions.
- Improve our service delivery based on customer feedback.
- Ensure website functionality and security.
Sharing with Third Parties
We do not sell your personal information. We may share data with:
- Service Providers: To assist us in operating our business, such as payment processors and scheduling platforms.
- Compliance and Legal Obligations: When required by law, regulation, or legal process.
- Business Transfers: If our business is acquired or merged, your information may be transferred to new owners.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights (GDPR/CCPA)
Under GDPR, you have rights to:
- Access, correct, or delete your personal information.
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time, without affecting the lawfulness of prior processing.
Under CCPA, California residents can:
- Request disclosure of data collected, used, or shared.
- Request deletion of personal data.
- Opt-out of the sale of personal data.
To exercise these rights, contact us at [email protected].
Cookies
Our website uses cookies to enhance your browsing experience. You can accept or manage cookies using browser settings. Disabling cookies may affect functionality.
Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data without parental consent, we will take steps to delete it.
International Transfers
Your data may be transferred to and maintained on servers located outside of your state or country where data protection laws may differ. We ensure data protection measures are in place for such transfers.
Security
DNA Air Duct Cleaning implements industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable means to protect your personal data.
Changes
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website prior to the change becoming effective.
Contact
For any questions or concerns regarding this Privacy Policy, please contact us at:
DNA Air Duct Cleaning
Email: [email protected]
Thank you for trusting DNA Air Duct Cleaning with your air duct and HVAC cleaning needs in Dallas, TX, and surrounding areas. We value your privacy and are committed to protecting your personal information.